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High risk work is held here. Nothing is sent until a person approves it.
6 waiting
refund request routed to Finance. Waiting for human approval.
Drafted reply
Hi Prod, Thanks for flagging this. I can see a refund request on the account and I have routed it to our finance team for review. Refunds are reviewed by a person before anything is processed, so you will get a confirmation once that review is complete. If there is an order or invoice number you can share, it will speed things up. Best, Customer Operations
refund request routed to Finance. Waiting for human approval.
Drafted reply
Hi Ines, Thanks for flagging this. I can see a refund request on the account and I have routed it to our finance team for review. Refunds are reviewed by a person before anything is processed, so you will get a confirmation once that review is complete. If there is an order or invoice number you can share, it will speed things up. Best, Customer Operations
partnership routed to Partnerships. Waiting for human approval.
Drafted reply
Hi Lucas, Thanks for the partnership note. I have logged it for our partnerships team to review. If you can share a one paragraph summary of what you have in mind, it will help them respond with something useful. Best, Partnerships
complaint routed to Support. Waiting for human approval.
Drafted reply
Hi Denise, Thank you for telling us, and I am sorry about the experience. I have escalated this to a support lead so it gets proper attention. Someone will follow up with a concrete next step shortly. Best, Customer Operations
refund request routed to Finance. Waiting for human approval.
Drafted reply
Hi Tomas, Thanks for flagging this. I can see a refund request on the account and I have routed it to our finance team for review. Refunds are reviewed by a person before anything is processed, so you will get a confirmation once that review is complete. If there is an order or invoice number you can share, it will speed things up. Best, Customer Operations
billing issue routed to Finance. Waiting for human approval.
Drafted reply
Hi Sarah, Thanks for reporting this. I have logged the billing issue and flagged it for our finance team. If a duplicate charge is confirmed, the refund review will be handled by a person and you will be notified. No action is needed from you in the meantime. Best, Customer Operations
1 decided