AI decisions

Input

Message reads as refund request with high priority.

Policy

Refund requests always require human approval. Auto approve cap is $100.

Reason

Rule based classifier matched 5 signal(s) in the message text.

Input

Message reads as refund request with high priority.

Policy

Refund requests always require human approval. Auto approve cap is $100.

Reason

Rule based classifier matched 5 signal(s) in the message text.

Input

Message reads as refund request with medium priority.

Policy

Refund requests always require human approval. Auto approve cap is $100.

Reason

Rule based classifier matched 2 signal(s) in the message text.

Input

Message reads as spam with low priority.

Policy

Unwanted message archived automatically.

Reason

Rule based classifier matched 1 signal(s) in the message text.

Input

Message reads as internal request with medium priority.

Policy

Internal requests become a task for the assigned team.

Reason

Rule based classifier matched 1 signal(s) in the message text.

Input

Message reads as faq with medium priority.

Policy

FAQ messages are answered automatically.

Reason

Rule based classifier matched 1 signal(s) in the message text.

Input

Message reads as support request with high priority.

Policy

Support requests receive a drafted reply and a ticket.

Reason

Rule based classifier matched 3 signal(s) in the message text.

Input

Message reads as partnership with medium priority.

Policy

Partnership requests require human review before reply.

Reason

Rule based classifier matched 1 signal(s) in the message text.

Input

Message reads as invoice with medium priority.

Policy

Invoices are extracted and routed automatically.

Reason

Rule based classifier matched 1 signal(s) in the message text.

Input

Message reads as complaint with high priority.

Policy

Complaints require human approval before a reply is sent.

Reason

Rule based classifier matched 3 signal(s) in the message text.

Input

Message reads as sales inquiry with medium priority.

Policy

Sales inquiries are answered and queued for follow-up.

Reason

Rule based classifier matched 1 signal(s) in the message text.

Input

Message reads as meeting request with medium priority.

Policy

Meeting requests get an availability check and a reply.

Reason

Rule based classifier matched 1 signal(s) in the message text.

Input

Message reads as refund request with medium priority.

Policy

Refund requests always require human approval. Auto approve cap is $100.

Reason

Rule based classifier matched 2 signal(s) in the message text.

Input

Message reads as billing issue with high priority.

Policy

Duplicate charge detected, refund review required.

Reason

Rule based classifier matched 5 signal(s) in the message text.